Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestcaritems.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
j***j –
The product is very good works perfectly on the dashboard, it is best that it does not have aromas and you can see that it lasts a long time it does not work for the exterior of the black parts because it does not restore the black but it does shine the dashboard
G***n –
Fulfill what was promised🙌🏻Recommended
J***A –
The bottle is small, but it seems that with little quantity a lot of surface is covered, the change of the plastic when the product is given, it is fabulous, it looks like new. Now it will be necessary to assess how long it lasts like this.
g***g –
In the main dark, plastic is fine. Tried it on the Chorny, there it is short
G***y –
Walked all over the plastic from the outside and probably did not even spend the 1/3 from the bottle. The effect has been going on for 2 weeks. Well, at the beginning when I just smeared it as if everything was smeared with oil. Thought a lot of dust and flies would stick. But it did not stick and dried up in 2 days. Let’s see how much this effect will last. I will add to the review. Although one plastic after 2 days has lost a little effect but the rest keep. I hope that the effect will last at least a month.
V***z –
The bottle is small, but it is indicated what the effect lasts for several weeks. The review will have to be tested and updated.
E***z –
I haven’t tried it yet, but the shipment and everything was very fast
Customer –
It is actually a small sample of the product. I haven’t tried it yet. As soon as they do, I share comments about it. The cobtenor does not indicate the amount of milliliters.
f***r –
Use it to rejuvenate the Plastics of a BMW e46. The product is wonderful, it seems magic you apply it and it seems that you just bought the car. I don’t usually put reviews but this time I think the product deserves it.
A***z –
Fast delivery and happy for the accessories, the microfiber cloth looks good quality so in a few we will try, thank you very much.
C***g –
The back to Black gloss car cleaning leather restore product took 15 days to arrive to the United States. The item was well packaged. And the item matches the seller’s photos and description. Not sure if it really works yet.
S***n –
AliExpress Product Review – This is a very good product, and it worths the very reasonable price. It works extremely well, and I have purchased the same item many times with satisfying results.
T***n –
Fast delivery to the Netherlands! I’ll have to test the product on my door panels. I will leave additional review after testing. For now it looks good…..
l***s –
I arrived very fast and it works great. I don’t know how long it lasts .. But the coating it leaves behind is very noticeable. And it is repellent to the water .. I liked it and if I would buy it again.
V***. –
Thank you. The package was well packed, delivered without damage. Seller and store recommend.
C***h –
I arrive on time and it works very well, I highly recommend it
a***r –
I became famous, my daughter, I will try it for criticism and I will add a control.
s***n –
small but it’s ok
Y***r –
I need to check how it is after washing, but at the moment I am very satisfied with the product, thank you very much, seller, highly recommend
J***x –
Arrived, I already did the test and really highlights that glow that no longer exists from the plastic of the vehicle. Super recommend!
A***L –
The delivery is very fast, worth a wow effect, but for how long, let’s see after the first rains, and the quality is super, and the delivery is very fast, recommend!
R***d –
The product is truly tiny. In the photo can be seen compared to one hand. The shipment took a long time and it came to me from another mail company than usual. I just tested it on a small surface and it was fine, I hope it is useful for whatever I buy it
S***O –
New arrivals, not yet tested the product, it has no aroma, it seems that it looks good…👍
M***a –
si mejora mucho y abrillanta
J***z –
The product arrived in good condition, it comes with an included atomizer and a sponge for easy application.
Customer –
No comments to the project I think he will do his job The goods came well packed
B***k –
Great product for the price. Probe made on plastic stool but the instant effect is effortless. I recommend
M***a –
If it improves a lot and brighteners
M***n –
It applies easily and quickly. My vehicle looks almost new now.
N***l –
This is perfect if you have the black plastic stuff on your car, it keeps it shiny and not dull like most of it turns after a while.
H***z –
I used this about two weeks ago and at least 3 car washes now. Still like new. Easy to apply and lasts .
A***a –
It not only restores the original black appearance but also adds durability and UV protection to keep it looking fresh longer
V***i –
It did a great job and weeks later still looks like new. I really like a very good product and it’s easy to apply. I recommend it!
G***E –
It quickly revived the dull, grayish areas, making them look new again.
K***l –
Great product.It is so easy and fast to use I will make a point of touching up the various plastic lenses around all of my cars regularly. I am quite satisfied.
K***n –
It does cover that old plastic look. You don’t need to use much just few drops and it looks shinny.
C***r –
Good product arrived very quickly to chili I recommend it
S***n –
AliExpress Product Review – After receiving the product (s) and reviewing the product (s) carefully, I found the product(s) is a very good product(s), and it is worth the very reasonable price. It works extremely well, and I have purchased the same item many times with satisfying results.
j***i –
Truly a great product. Brings shine and restore surface. Once dried and wiped down with a wet cloth, it doesn’t not leave sticky residue.
O***r –
Some plastic elements have not darkened. Smeared three times. The washcloth lay down once. It looks like it’s soaked in dye.
g***e –
The product arrived first all whole emballed well very fast not yet tried
T***t –
Excellent value for the money quick shipping completely satisfied.this product brought the shine back to life.It’s been a week and it’s still has the shine. This brand is best.
J***e –
It does exactly as it says it does. It restored black trim to a new finish.Really easy to use and dries in no time.
P***a –
You only need to use a few drops at a time. Wipe it on and when it dries the trim is black. Makes for a nice neat detail job.Definitely worth the price and works very well!!!
S***o –
Works even better than I expected! Brought back faded plastics to near new finish. Works great on black/dark plastics, but was also very effective on colored plastics as well!
R***d –
I finally received the shipment after 3 months waiting I product identical as the description I highly recommend the seller
c***r –
I don’t use it yet, but I think it’s good. I arrived earlier than expected. The kit arrived complete. If it is gleaming in my car I will ask again.
C***a –
llegó súper rápido solo falta probarlo
Customer –
I have ordered this product to prepare it, I hope it goes well, I have not tried it yet, when I do it I will put a review, but I recommend it, you have a good price👍
A***z –
The article is as advertised. It comes well packed but the delivery time is quite long. Need to test to see results.
Customer –
It is arriving, I really liked it, I arrived well protected, I need to try it when I check it, I continue to comment, I arrive very quickly
P***c –
Very good product, very effective and no need to use a lot for a very good result
M***i –
Quick delivery thanks seller, good packing. Didn’t try it yet will see and write more. Yes there is a sponge 🧽. Thanks
m***r –
It took a long time, arrived in good condition. The seller Thank you.
A***o –
Just comment that the product is the requested and decado Punctuality everything is right I highly recommend this service and product
g***r –
Already tried, nothing to say, it improves the luster of the plastic parts. But nothing miraculous.