Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestcaritems.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
V***s –
The product arrived, it is the same as the image. I haven’t used it yet. Thank you! It takes three months why the Post Company 7/24 in Colombia is garbage has bad logistics and many packages are stolen.
j***g –
Great product, works as advertised. Im glad I gave this a try.
G***i –
prodotto arrivato come descritto dal venditore, non resta altro che provarlo. Grazie a tutti.
Customer –
enviaron lo que pedi
a***e –
ordered on 19 March, the product arrived only on 18 June( I waited a very long time) . I haven’t tried it yet
v***v –
expected a little better, tested it and i not going to buy other one.
Customer –
Very small jar, but of course, 20ml .. And little price, is normal
M***e –
good but the local station take 1$ for receiving the item
F***g –
Article arrived on time. It matches the description. It plus remains only to tester it very quickly.
A***a –
I would like to express my gratitude for the speedy delivery of my package. I was pleasantly surprised to receive it so quickly. Thank you very much for your efficiency and professionalism. Your service exceeded my expectations, and I greatly appreciate your diligence.
Customer –
ras
Customer –
Arrived in good condition and time, I haven’t tried it yet
y***n –
It is both simple and convenient, saving time and energy, and the effect is also very obvious. This is done very well in removing scratches on cars.
D***a –
Easy to use according to the instructions. Very effective in removing and repairing scratches. Value for money.
C***a –
No es muy eficiente en rayones profundos, si limpia bien
F***r –
llegó bien estado , un poco tarde
J***a –
Arrived quickly but I didn’t feel much difference. I’m going to pass again.
Customer –
Super tool, it removes scratches perfectly, you need to rub well and will be as new, just work with gloves! Pictured before and after
k***t –
Many of these products are suitable for standard colors and are also effective in removing scratches. Worth buying
u***s –
It only took about 10 minutes to repair all the scratches, leaving a beautiful surface for my car. I will continue to order in the future if needed
b***l –
I received it soon. It’s easy to operate and has strong covering power
V***o –
долгая доставка. флакон помятый, но это наверное при доставке.
Customer –
estoy muy satisfecho con el envío muy puntuales con las fechas programas…
G***a –
Incredible product crashes me and I take out all the scratching of my bus and just buy the smallest container and excess product. I recommend it 100% very happy with the result and only with a few drops of the product. Photos of hantes and after.
Customer –
The bottle is small, it came quickly. Haven’t tested yet
Customer –
The package arrived intact, the preparation of a very tiny capacity, not yet checked in terms of operation, I hope that everything will be fine.
a***r –
Good product, you just have to think about doing well to have a result
L***n –
The container is too small, be a little disappointed, I haven’t tried it yet so I don’t know how much it can perform!! The shipment was delayed a lot and it could not even be followed up since they had sent it for an economic Transport!!
Customer –
Looking forward to buy the big one i will try it soon…
L***a –
takes a lot of effort to get result. manual labor and stressful . I can say this from a lady’s perspective. I was really stressed . but I saw some result. initially when I had zeal. later on. the zeal fazed out. as you can see in the later pictures . I do know that more effort would be required. but I don’t have the strength to strength to spare 🫨
m***r –
I haven’t used it yet. I will come back to do review.
U***c –
bueno.
M***a –
Small bottle but great product 5stars!!!
R***r –
it’s a bit small
M***a –
Do not try yet need to check and later the result will be. Thank you for the goods.
R***a –
Product received in optimal condition and in good delivery time, congratulations to allexpres store and supplier
С***k –
I am an hour, I have sold everything, I will sell it, I will get it, I will be more famous.
m***z –
very fast delivery, after use I will comment
M***i –
The delivery took quite a long time but it was not a problem for me. The action is indeed, that is, indeed the preparation allows to cover light scratches. There is definitely no such “super” power as on the video or photos of the seller but at this price the effect is in my opinion quite OK
o***y –
It is really very small I have not tried it but I hope it works
E***r –
Great packaging 👌 Item seems to be as described, not tested yet
E***n –
excelente
D***k –
Goods match the description. I recommend this seller 100%. Regards, and thank you.
T***z –
The contents of the jar is Little quite small bring a sponge and a cleaning cloth, I have not used it yet, I hope it works. Then I’ll put if it works or not.
f***g –
Definitely was above my expectations. it completely erase my scratches. Small scratches almost disappeared!
a***e –
I followed the instructions, and this product worked perfectly, with all signs of the scratches totally gone.
Customer –
מוצר מצוין ומשביע רצון הגיע במהירות שיא על הכבוד למוכר
V***r –
The goods are off. Without mechanical poskozhen. On the side without trying.
R***a –
Arrived a long time later and I requested a refund it took 90 days. I think .. but it arrived
G***o –
Satisfaction with the service and delivery is now appreciated to try it and comment a little boy the sponge to polish but if it works I will ask for more thanks for all best regards
E***a –
uvidíme ešte vyskúšame
g***r –
получил небольшой флакончик губку и тряпочку. пока не испывал доставка на другой конец города, но это вина почты, скорее